Get Started with APX Lending

• Is APX Lending regulated?
• How is APX different from other crypto lenders like Ledn or DeFi platforms?
• Who are APX loans for?
• Is APX Lending Available in My Province or State?
• What is APX Lending?
• How Do I Apply for a Loan?

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Loan Basics

• What is the minimum loan size?
• Is there a credit check?
• What can I use the loan funds for?
• Do I need to sell my crypto to get a loan?
• Why would I borrow against my crypto instead of selling it?
• What are crypto-backed loans?

Security & Compliance

• How do I verify that APX is legitimate?
• Is APX registered with FINTRAC and FinCEN?
• What regulatory bodies does APX comply with?
• What is Fireblocks and how does it add security?
• Who is BitGo and why is APX using them?

Loan Terms & Disbursement

• Do I need to send the full collateral before receiving funds?
• What interest rates do you offer?
• What loan sizes and terms are available?
• How long does it take to get the funds?
• Can I get more than one loan?

Collateral & Custody

• When does liquidation happen?
• Is my crypto collateral insured?
• Where is my crypto stored during the loan term?
• How is my collateral secured?
• How is the collateral value monitored?
• What types of collateral do you accept?

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Collateral Management & Loan Health

• Can I top up my collateral after the loan starts?
• What is LTV (Loan-to-Value)?
• What happens if the value of my collateral decreases?
• What happens if the value of my collateral increases?
• Can I use my collateral to pay interest?
• What are the limits on how soon and how often I can withdraw excess Collateral?

Flexibility & Management

• How do I extend my loan term?
• Can I withdraw excess collateral?
• Can I borrow more if my collateral value increases?

Repayment & Interest

• How often will I be billed for interest?
• Can I make partial repayments?
• How do I close my loan?
• How are interest payments made?
• Can I repay my loan early?
• Can I extend my loan term If needed?

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Margin Calls & Liquidation

• What is a Margin Call and how will I be notified?
• At What LTV Will My Collateral Be Liquidated?

Account & Verification

• How do I verify my identity?
• What happens if my ID is expiring soon?

Troubleshooting & Support

• Trouble Logging In? Here's How to Fix 2FA Issues
• Your ID Was Flagged for Re-Verification
• Loan Agreement Signed but Not Submitted
• Funds Not Received After Deployment
• Incorrect Bank Details Submitted

General Questions

• Does borrowing from APX Lending affect my credit score?
• Are there restrictions on how I can use my loan?
• Can I have more than one loan at a time?
• Can I borrow more later?
• Can I Stake My Ethereum Collateral?

Navigating the APX Lending Dashboard

• How do I redo my KYC (Identity Verification)?
• What to Do After Being Pre-Qualified for a Loan
• Where do I Find My Loan Agreement

Support & Partnerships

• Does APX offer white-label or B2B solutions?
• Where is APX Lending based?
• What support options are available?
• How do I contact APX Lending?

Referral Program

• How it works:
• Reward Details
• Who’s eligible?
• Who qualifies as a new client?
• When do I get paid?
• How is payment made?

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Glossary

• Diligence
• Zero-Knowledge Proofs
• Wallet Types
• Wallet
• Volatility Cap
• Underwriting

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